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What I Learned from Warren Buffett | How Warren Buffett decides if something is a good investment.

by Bill Gates.

arren Buffett: The Making of an American Capitalist, Roger Lowenstein (New York: Random House, 1995).

Roger Lowenstein begins his new biography of Warren Buffett with a disclaimer. He reveals that he is a longtime investor in Berkshire Hathaway, the company that under Buffett’s guidance has seen its share price rise in 33 years from $7.60 to approximately $30,000.

In reviewing Lowenstein’s book, I must begin with a disclaimer, too. I can’t be neutral or dispassionate about Warren Buffett, because we’re close friends. We recently vacationed together in China with our wives. I think his jokes are all funny. I think his dietary practices—lots of burgers and Cokes—are excellent. In short, I’m a fan.

It’s easy to be a fan of Warren’s, and doubtless many readers of Buffett: The Making of an American Capitalist will join the growing ranks. Lowenstein’s book is a straightforward account of Buffett’s remarkable life. It doesn’t fully convey what a fun, humble, charming guy Warren is, but his uniqueness comes across. No one is likely to come away from it saying, “Oh, I’m like that guy.”

The broad outlines of Warren’s career are well known, and the book offers enjoyable detail. Lowenstein traces Warren’s life from his birth in Omaha, Nebraska in 1930 to his first stock purchase at age 11, and from his study of the securities profession under Columbia University’s legendary Benjamin Graham to his founding of the Buffett Partnership at age 25. The author describes Buffett’s secretiveness about the stocks he picked for the partnership, and his contrasting openness about his guiding principle, which is to buy stocks at bargain-basement prices and hold them patiently. As Warren once explained in a letter to his partners, “This is the cornerstone of our investment philosophy: Never count on making a good sale. Have the purchase price be so attractive that even a mediocre sale gives good results.”

Lowenstein describes how Warren took control of Berkshire Hathaway and cash-cowed its dying textile business in order to purchase stock in other companies. The book traces how Berkshire evolved into a holding company and how its investment philosophy evolved as Warren learned to look beyond financial data and recognize the economic potential of unique franchises like dominant newspapers. Today Berkshire owns companies such as See’s Candy Shops, the Buffalo News, and World Book International, as well as major positions in companies such as American Express, Capital Cities/ABC (now Disney), Coca-Cola, Gannett, Gillette, and the Washington Post Company. It also is a major insurer that includes GEICO Corporation in its holdings.

Readers are likely to come away from the book’s description of Buffett’s life and investment objectives feeling better educated about investing and business, but whether those lessons will translate into great investment results is less than certain. Warren’s gift is being able to think ahead of the crowd, and it requires more than taking Warren’s aphorisms to heart to accomplish that—although Warren is full of aphorisms well worth taking to heart.

For example, Warren likes to say that there are no called strikes in investing. Strikes occur only when you swing and miss. When you’re at bat, you shouldn’t concern yourself with every pitch, nor should you regret good pitches that you don’t swing at. In other words, you don’t have to have an opinion about every stock or other investment opportunity, nor should you feel bad if a stock you didn’t pick goes up dramatically. Warren says that in your lifetime you should swing at only a couple dozen pitches, and he advises doing careful homework so that the few swings you do take are hits.
For example, Warren likes to say that there are no called strikes in investing. Strikes occur only when you swing and miss.

Warren follows his own advice: When he invests in a company, he likes to read all of its annual reports going back as far as he can. He looks at how the company has progressed and what its strategy is. He investigates thoroughly and acts deliberately—and infrequently. Once he has purchased a company or shares in a company, he is loath to sell.

His penchant for long-term investments is reflected in another of his aphorisms: “You should invest in a business that even a fool can run, because someday a fool will.”

He doesn’t believe in businesses that rely for their success on every employee being excellent. Nor does he believe that great people help all that much when the fundamentals of a business are bad. He says that when good management is brought into a fundamentally bad business, it’s the reputation of the business that remains intact.

Warren likes to say that a good business is like a castle and you’ve got to think every day, Is the management growing the size of the moat? Or is the moat shrinking? Great businesses are not all that common, and finding them is hard. Unusual factors combine to create the moats that shelter certain companies from some of the rigors of competition. Warren is superb at recognizing these franchises.

Warren installs strong managers in the companies Berkshire owns and tends to leave them pretty much alone. His basic proposition to managers is that to the degree that a company spins off cash, which good businesses do, the managers can trust Warren to invest it wisely. He doesn’t encourage managers to diversify. Managers are expected to concentrate on the businesses they know well so that Warren is free to concentrate on what he does well: investing.

My own reaction upon meeting Warren took me by surprise. Whenever somebody says to me, “Meet so-and-so; he’s the smartest guy ever” or “You’ve got to meet my friend so-and-so; he’s the best at such and such,” my defenses go up. Most people are quick to conclude that someone or something they encounter personally is exceptional. This is just human nature. Everybody wants to know someone or something superlative. As a result, people overestimate the merit of that to which they’ve been exposed. So the fact that people called Warren Buffett unique didn’t impress me much.

In fact, I was extremely skeptical when my mother suggested I take a day away from work to meet him on July 5, 1991. What were he and I supposed to talk about, P/E ratios? I mean, spend all day with a guy who just picks stocks? Especially when there’s lots of work to do? Are you kidding?

I said to my mom, “I’m working on July fifth. We’re really busy. I am sorry.”
She said, “Kay Graham will be there.”

Now, that caught my attention. I had never met Graham, but I was impressed with how well she had run the Washington Post Company and by her newspaper’s role in political history. As it happened, Kay and Warren had been great friends for years, and one of Warren’s shrewdest investments was in Post stock. Kay, Warren, and a couple of prominent journalists happened to be in the Seattle area together, and owing to an unusual circumstance they all squeezed into a little car that morning for a long drive to my family’s weekend home, which is a couple of hours outside the city. Some of the people in the car were as skeptical as I was. “We’re going to spend the whole day at these people’s house?” someone in the cramped car asked. “What are we going to do all day?”

My mom was really hard core that I come. “I’ll stay a couple of hours, and then I’m going back,” I told her.

When I arrived, Warren and I began talking about how the newspaper business was being changed by the arrival of retailers who did less advertising. Then he started asking me about IBM: “If you were building IBM from scratch, how would it look different? What are the growth businesses for IBM? What has changed for them?”

He asked good questions and told educational stories. There’s nothing I like so much as learning, and I had never met anyone who thought about business in such a clear way. On that first day, he introduced me to an intriguing analytic exercise that he does. He’ll choose a year—say, 1970—and examine the ten highest market-capitalization companies from around then. Then he’ll go forward to 1990 and look at how those companies fared. His enthusiasm for the exercise was contagious. I stayed the whole day, and before he drove off with his friends, I even agreed to fly out to Nebraska to watch a football game with him.

When you are with Warren, you can tell how much he loves his work. It comes across in many ways. When he explains stuff, it’s never “Hey, I’m smart about this and I’m going to impress you.” It’s more like “This is so interesting and it’s actually very simple. I’ll just explain it to you and you’ll realize how dumb it was that it took me a long time to figure it out.” And when he shares it with you, using his keen sense of humor to help make the point, it does seem simple.

Warren and I have the most fun when we’re taking the same data that everybody else has and coming up with new ways of looking at them that are both novel and, in a sense, obvious. Each of us tries to do this all the time for our respective companies, but it’s particularly enjoyable and stimulating to discuss these insights with each other.

We are quite candid and not at all adversarial. Our business interests don’t overlap much, although his printed World Book Encyclopedia competes with my electronic Microsoft Encarta. Warren stays away from technology companies because he likes investments in which he can predict winners a decade in advance—an almost impossible feat when it comes to technology. Unfortunately for Warren, the world of technology knows no boundaries. Over time, most business assets will be affected by technology’s broad reach—although Gillette, Coca-Cola, and See’s should be safe.
One area in which we do joust now and then is mathematics. Once Warren presented me with four unusual dice, each with a unique combination of numbers (from 0 to 12) on its sides. He proposed that we each choose one of the dice, discard the third and fourth, and wager on who would roll the highest number most often. He graciously offered to let me choose my die first.

“Okay,” Warren said, “because you get to pick first, what kind of odds will you give me?”

I knew something was up. “Let me look at those dice,” I said.

After studying the numbers on their faces for a moment, I said, “This is a losing proposition. You choose first.”

Once he chose a die, it took me a couple of minutes to figure out which of the three remaining dice to choose in response. Because of the careful selection of the numbers on each die, they were nontransitive. Each of the four dice could be beaten by one of the others: die A would tend to beat die B, die B would tend to beat die C, die C would tend to beat die D, and die D would tend to beat die A. This meant that there was no winning first choice of a die, only a winning second choice. It was counterintuitive, like a lot of things in the business world.

Warren is great with numbers, and I love math, too. But being good with numbers doesn’t necessarily correlate with being a good investor. Warren doesn’t outperform other investors because he computes odds better. That’s not it at all. Warren never makes an investment where the difference between doing it and not doing it relies on the second digit of computation. He doesn’t invest—take a swing of the bat—unless the opportunity appears unbelievably good.

One habit of Warren’s that I admire is that he keeps his schedule free of meetings. He’s good at saying no to things. He knows what he likes to do—and what he does, he does unbelievably well. He likes to sit in his office and read and think. There are a few things he’ll do beyond that, but not many. One point that Lowenstein makes that is absolutely true is that Warren is a creature of habit. He grew up in Omaha, and he wants to stay in Omaha. He has gotten to know a certain set of people, and he’d like to spend time with those people. He’s not a person who seeks out exotic new things. Warren, who just turned 65, still lives in the Omaha house he bought for himself at age 27.

His affinity for routine extends to his investment practices, too. Warren sticks to companies that he is comfortable with. He doesn’t do much investing outside the United States. There are a few companies that he has decided are great long-term investments. And despite the self-evident mathematics that there must be a price that fully anticipates all the good work that those companies will do in the future, he just won’t sell their stock no matter what the price is. I think his reluctance to sell is more philosophical than optimization driven, but who am I to second-guess the world’s most successful investor? Warren’s reluctance to sell fits in with his other tendencies.
Warren and I share certain values. He and I both feel lucky that we were born into an era in which our skills have turned out to be so remunerative. Had we been born at a different time, our skills might not have had much value. Since we don’t plan on spending much of what we have accumulated, we can make sure our wealth benefits society. In a sense, we’re both working for charity. In any case, our heirs will get only a small portion of what we accumulate, because we both believe that passing on huge wealth to children isn’t in their or society’s interest. Warren likes to say that he wants to give his children enough money for them to do anything but not enough for them to do nothing. I thought about this before I met Warren, and hearing him articulate it crystallized my feelings.

Lowenstein is a good collector of facts, and Buffett is competently written. Warren has told me that the book is in most respects accurate. He says he is going to write his own book someday, but given how much he loves to work and how hard it is to write a book (based on my personal experience), I think it will be a number of years before he does it. When it comes out, I am sure it will be one of the most valuable business books ever.

Already, Warren’s letters to shareholders are among the best of business literature.

Already, Warren’s letters to shareholders in the Berkshire Hathaway annual reports are among the best of business literature. Much of Lowenstein’s analysis comes from those letters, as it should. If, after reading Buffett, you’re intrigued by the man and his methods, I strongly commend the annual reports to you—even ones from 10 or 15 years ago. They are available in many libraries.

Other books have been written about Warren Buffett and his investment strategy, but until Warren writes his own book, this is the one to read.

source : https://hbr.org/1996/01/what-i-learned-from-warren-buffett.
August 14, 2020

Financial Advice from Ray Dalio.

His first recommendation is to focus on savings, and to think about how many months of living expenses your savings can get you through. Savings, explains Dalio, is “freedom and security.” Savings can also provide you with opportunities. If you need to further your education, start a new business, or invest in a discounted asset, it’s easier if you have extra money. If you can accumulate enough savings to last you for the next 300 months then you can be considered financially independent. 🙂

Dalio’s next advice is about what to do with your savings. He says “it’s important to realize that the least risky investment that you can make, which is cash, is also the worst investment you can make over time. You can judge that by comparing the rate of inflation to the after tax rate of return you will earn.” So if inflation is 2%, and you’re only making 1% on your cash investment then you are actually losing purchasing power and getting poorer. “So you have to move into other assets that will do better over a longer period of time.” This is why some people like myself don’t have a cash emergency fund.

The last advice Dalio gives is a bit of surprise to me. Instead of going with the mainstream and buying an index fund, he suggests that millennials should do the opposite of what their instinct tells them to do. This can be emotionally difficult to pull off. The market reflects the crowd and your instincts will usually lead you to do the same thing the crowd is doing. But herd mentality won’t get you any further than the rest of the herd. So you want to buy when no one else wants to buy. Famous investor Warren Buffett has a similar saying: “Be fearful when others are greedy and greedy when others are fearful.” The best way to approach this last advice for me is to apply original research and critical thinking to your investment strategies if you want to outperform the market. But then again, a lot of people are perfectly happy earning market returns and I think indexing is an acceptable way to invest as well.

Ray Dalio created a 30 min YouTube video about his famous work, Principles for Success. He believes that dreams, reality, and determination can all help to create a successful life. And that pain plus proper reflection will give us the tools to progress. It’s an interesting watch if you’re into mental models and self development.

Motivational speaker Tony Robbins interviewed self-made billionaire Ray Dalio for his book, Money; Master the Game. Ray heads the largest hedge fund in the world, Bridgewater Associates, which has over $150 billion in assets under management.

The All Weather Portfolio.
According to Ray, “there is one thing we can see with absolute certainty: every investment has an ideal environment in which it flourishes. In other words, there’s a season for everything.” The four seasons he refers to are the following.

Inflation.
Deflation.
Rising economic growth.
Declining economic growth.

He suggests that these 4 economic environments will ultimately affect whether an asset’s price will increase or decrease. So for example, bonds should outperform in a deflationary period. Ray elaborates by saying we should have 25% of our risk spread out evenly across all 4 economic seasons. This is why he calls this investment approach “All Weather.” There are 4 seasons in the financial world and nobody knows for sure which one is coming next. So the idea is to keep a balanced portfolio that will not only make us money, but also help protect us against any surprises in the markets. Here are some assets we can allocate to each of the four categories, and keep in mind it’s possible for two of these conditions to overlap.

This is an interesting strategy. I’ve always had a bullish bias towards investing. In other words, my investment decisions are based on the idea that financial markets tend to increase with economic growth over the very long run, so I don’t try to short anything. But Ray’s approach suggests that it’s possible to make money even in environments of economic decline and deflation that doesn’t involve timing the markets.

Asset Allocation.
Using the philosophy behind his All Weather portfolio, Ray has developed the following asset allocation for the average investor which should work with his strategy.

30% stocks via low fee index funds such as the ones that track the S&P 500 index.
15% intermediate-term government bonds.
40% long-term government bonds.
7.5% gold.
7.5% commodities.
And the results speak for themselves. 🙂 This all weather portfolio has performed quite well from 1984 to 2013. During that period, the portfolio earned a positive return 26 out of 30 years. The average annual return was 9.7%. According to Tony Robbins, this portfolio never lost more than 3.95% in any given year over the past 75 years. Gold and commodities are known for being highly volatile in price, but it appears having a 15% allocation in this case might actually reduce portfolio volatility.

Over the last 20 years, Bridgwater had annualized returns of 14.7%. To put that into perspective, the S&P 500 index returned about 8.7%. During the financial crisis Bridgewater even managed to earn a positive, albeit modest return in 2008 when the general stock market was down. So when Ray Dalio speaks about investing, I’m inclined to listen. 😀 It doesn’t matter how poor people are, anyone can at least afford to pay attention.😄

The only thing I’d change about the all weather portfolio is to buy investment grade corporate bonds instead of government bonds because the yields on T-Bills and other government debt are abysmal right now. For me, the key point is to maintain a balanced asset allocation, and rebalance it once a year.

August 11, 2020

Hedge fund luminary Ray Dalio has 3 financial recommendations for millennials.

By Julia La Roche.
Hedge fund titan Ray Dalio, the founder of $160 billion Bridgewater Associates, outlined three financial recommendations for Millennials.

1) Save.
“The first recommendation is to think about your savings and how much money you have for savings,” Dalio said. “The best way to think about that is to think ‘How much money do I spend each month, and how much money do I have saved. How many months I’m I going to be OK without that?'”

It seems like obvious advice, but it’s easily forgotten and taken for granted when the paychecks are coming in.

“Value savings and calculate it because savings is freedom and security,” Dalio stressed.

That said, it’s important to allocate your savings wisely.

2) Cash is the worst investment.
“The second thing is, ‘How do I save well? What should I put my savings in?'” Dalio said. “When thinking about what you should put your savings in, realize that the least risk investment that you think from volatility – which is cash – is the worst investment over a period of time.”

Cash may appear stable, but it actually loses value in a world where inflation is increasing the price of goods and services. Dalio says it’s important to think about investing in and saving in the context of inflation and after-tax income. That’s why it’s essential to not think of cash as a good investment option.

“You have to move into assets that are going to do better over a period of time,” Dalio said.

With that in mind, Dalio pointed out that investments that offer better rewards also come with greater risks.

“The most important thing I can convey to you is to diversify well because I can guarantee you that one of those assets —and you won’t be able to pick the right one — will be disastrous in your lifetime. [You] will lose half of that savings if you’re in the wrong one and you won’t know what the right one is. And so pick different countries, pick different asset classes.”

Dalio also takes a nuanced view of debt.

“When you’re thinking about debt, think, ‘Is that debt going to help my savings or is it going to produce an income?’ Sometimes debt, like buying a house or buying an apartment or buying an asset, produces forced savings. Forced savings is a good thing,” Dalio said. “Or if you’re taking on debt and you’re thinking, ‘Am I going to have that debt in an asset?’ That asset better produce more income than the cost of your debt. If you’re using debt for consumption, that’s not a good thing to do, OK, you’re giving up that that safety.”

3) Don’t follow your instincts.
The third thing is to “do the opposite of what your instincts are.”

“If you’re going to play the game, it has to be the opposite of what your instincts and what the crowd says because the market reflects the crowd,” he said. “So if you want to buy when no one wants to buy, and you want to sell when no one wants to sell, right. And that’s emotionally difficult, and probably you’re not going to play that game well, because it takes a lot of resources to play.”

The financial markets often appear to offer obvious and easy investing opportunities. The markets, particularly in the short term, will often do the opposite of what you expect. And if investing were easy, everyone would be rich. With that in mind, Dalio notes that there are players in the markets like hedge funds with extensive resources competing with small-time investors for short-term opportunities.

“We spend hundreds of millions of dollars each year to try to play that game well, and it’s a tough game to play well. So I would caution you about the market timing game,” Dalio said. “But I would say that if you’re going to do it do it in the ways that are uncomfortable because they’re opposite your instincts.”

August 11, 2020

9 Investing Tips Straight From Warren Buffett & Charlie Munger.

By Phil Town.

I’ve always wanted to interview Charlie Munger and Warren Buffett, but I’ve been too intimidated. I doubt that I could come up with one single question they haven’t been asked many times before. Then it occurred to me that the best interview I could do is to take their answers from writings, interviews and reports they’ve done in the past then frame the question. It’s so much easier and the answers are always awesome.

This article is a compilation of common investing questions answered using actual Charlie Munger and Warren Buffett quotes. So here you go, my ‘interview’ with Warren and Charlie.

1) Charlie, what is the most important personal quality you can have as an investor?
“Patience … followed by pretty aggressive conduct. It is given to human beings who work hard at it—who look and sift the world for a mispriced bet — that they can occasionally find one. And the wise ones bet heavily when the world offers them that opportunity. They bet big when they have the odds. And the rest of the time, they don’t. It’s just that simple.” – Charlie Munger.

2) What is your preferred business type that you want to invest in?
“We prefer those (businesses) that can write us a check at the end of the year.” – Charlie Munger.

3) Warren, with all the books that have been written about how to invest the way you do it, why would your style of investing keep working?
“There is no doubt that there are far more ‘investment professionals’ and way more IQ in the field, as it didn’t use to look that promising. Investment data are available more conveniently and faster today. But the behavior of investors will not be more intelligent than in the past, despite all this. How people react will not change – their psychological makeup stays constant. You need to divorce your mind from the crowd. The herd mentality causes all these IQ’s to become paralyzed. I don’t think investors are now acting more intelligently, despite the intelligence. Smart doesn’t always equal rational. To be a successful investor you must divorce yourself from the fears and greed of the people around you, although it is almost impossible.” – Warren Buffett.

4) Please give us the most critical thing you think about when deciding if you’re going to buy this business or not.
“When Charlie Munger and I buy stocks — which we think of as small portions of businesses — our analysis is very similar to that which we use in buying entire businesses. We first have to decide whether we can sensibly estimate an earnings range for five years out or more. If the answer is yes, we will buy the stock (or business) if it sells at a reasonable price in relation to the bottom boundary of our estimate. If, however, we lack the ability to estimate future earnings — which is usually the case — we simply move on to other prospects. In the 54 years we have worked together, we have never forgone an attractive purchase because of the macro or political environment, or the views of other people. In fact, these subjects never come up when we make decisions. It’s vital, however, that we recognize the perimeter of our “circle of competence” and stay well inside of it. Even then, we will make some mistakes, both with stocks and businesses. But they will not be the disasters that occur, for example, when a long-rising market induces purchases that are based on anticipated price behavior and a desire to be where the action is.” – Warren Buffett.

5) Why don’t you think most people can invest like you and Charlie do it? Why urge them to invest in indexes?
“If you buy a wonderful business at an attractive price you’re certain to make money. [But] most, of course, have not made the study of business prospects a priority in their lives. If wise, they will conclude that they do not know enough about specific businesses to predict their future earning power.” – Warren Buffett.

6) You’ve often said the best book ever written about investing is “The Intelligent Investor”. What are the key points of the book that you continue to focus on even today?
“Before reading Ben’s book, I had wandered around the investing landscape, devouring everything written on the subject. Much of what I read fascinated me: I tried my hand at charting and at using market indicia to predict stock movements. I sat in brokerage offices watching the tape roll by, and I listened to commentators. All of this was fun, but I couldn’t shake the feeling that I wasn’t getting anywhere. In contrast, Ben’s ideas were explained logically in elegant, easy-to-understand prose (without Greek letters or complicated formulas). For me, the key points were laid out in what later editions labeled Chapters 8 and 20. These points guide my investing decisions today.” – Warren Buffett.

7) Why just a few stocks? Why not 50?
“I can’t be involved in 50 or 75 things. That’s a Noah’s Ark way of investing – you end up with a zoo that way. I like to put meaningful amounts of money in a few things.” – Warren Buffett.

8) Charlie, can the average guy or gal out there with just average smarts invest like you do it and be as successful as you?
“You have to be aversive to the standard stupidities… you don’t have to be smart. We look for easy decisions, but we find it very hard to find “easy decisions”. Really, I’m just out there trying to be non-idiotic.”– Charlie Munger.

9) One last question. I know you don’t do Macro but just this once will you make us a prediction about the next ten years?
“Over the past 50 years we lived through the best time of human history. It is likely to get worse. I recommend you to prepare for worse because pleasant surprises are easy to handle.”– Charlie Munger.

August 07, 2020


Warren Buffett shares advice on becoming successful.

Billionaire Warren Buffett just turned 89—here are 6 pieces of wisdom from the investing legend.
Berkshire Hathaway CEO and self-made billionaire Warren Buffett turned 89 on Friday, August 30. He’s also celebrating his 13th wedding anniversary with his wife, Astrid.

In honor of the Oracle of Omaha’s big day, CNBC Make It rounded up seven of his best pieces of life advice.

Marry the right person.
Buffett made his fortune through smart investing, but if you ask him about the most important decision he ever made, it would have nothing to do with money. The biggest decision of your life, Buffett says, is who you choose to marry.
“You want to associate with people who are the kind of person you’d like to be. You’ll move in that direction,” he said during a 2017 conversation with Bill Gates. “And the most important person by far in that respect is your spouse. I can’t overemphasize how important that is.”
It’s advice he’s been giving for years. As he said at the 2009 Berkshire Hathaway annual meeting: “Marry the right person. I’m serious about that. It will make more difference in your life. It will change your aspirations, all kinds of things.”

Invest in yourself.
“By far the best investment you can make is in yourself,” Buffett told Yahoo Finance editor-in-chief Andy Serwer earlier this year.
First, “learn to communicate better both in writing and in person.” Honing that skill can increase your value by at least 50%, he said in a Facebook video posted in 2018.
Next, take care of your body and mind — especially when you’re young. “If I gave you a car, and it’d be the only car you get the rest of your life, you would take care of it like you can’t believe. Any scratch, you’d fix that moment, you’d read the owner’s manual, you’d keep a garage and do all these things,” he said. “You get exactly one mind and one body in this world, and you can’t start taking care of it when you’re 50. By that time, you’ll rust it out if you haven’t done anything.”
By far the best investment you can make is in yourself.

Associate yourself with ‘high-grade people’
Who you associate with matters, Buffett told author Gillian Zoe Segal in an interview for her 2015 book, “Getting There: A Book of Mentors.” “One of the best things you can do in life is to surround yourself with people who are better than you are,” he said.
If you’re around what he calls “high-grade people,” you’ll start acting more like them. Conversely, “If you hang around with people who behave worse than you, pretty soon you’ll start being pulled in that direction. That’s just the way it seems to work.”

Work for people you respect.
“Try to work for whomever you admire most,” Buffett told Segal. “It won’t necessarily be the job that you’ll have 10 years later, but you’ll have the opportunity to pick up so much as you go along.”
While salary is an important factor when thinking about your career, “You don’t want to take a job just for the money,” said Buffett.
He once accepted a job with his mentor and hero, Benjamin Graham, without even asking about the salary. “I found that out at the end of the month when I got my paycheck,” he said.

Ignore the noise.
Investing can get emotional, and it doesn’t help that you can see how you’re doing throughout the day by checking a stock ticker or turning on the news.
But no one can be certain which way the financial markets are going to move. The best strategy, even when the market seems to be tanking, is to keep a level head and stay the course, Buffett says.
“I don’t pay any attention to what economists say, frankly,” he said in 2016. “If you look at the whole history of [economists], they don’t make a lot of money buying and selling stocks, but people who buy and sell stocks listen to them. I have a little trouble with that.”

Success isn’t measured by money.
Buffett is consistently one of the richest people in the world, but he doesn’t use wealth as a measure of success. For him, it all boils down to if the people you’re closest to love you.
“Being given unconditional love is the greatest benefit you can ever get,” Buffett told MBA students in a 2008 talk.
“The incredible thing about love is that you can’t get rid of it. If you try to give it away, you end up with twice as much, but if you try to hold onto it, it disappears. It is an extraordinary situation, where the people who just absolutely push it out, get it back tenfold.”

August 04, 2020


Warren Buffett reveals his investment strategy and mastering the market (PART 1).

ANDY SERWER: Warren Buffett needs little introduction. He's the godfather of modern-day investing. For nearly 50 years, Buffett has run Berkshire Hathaway, which owns over 60 companies, like Geico and Dairy Queen, plus minority stakes in Apple, Coca-Cola, and many others. His $82.5 billion fortune makes him the third richest person in the world. And he's vowed to give nearly all of it away. The Oracle of Omaha is here to talk about what shaped his investment strategy and how to master today's market.

I'm Andy Serwer. Welcome to a special edition of "Influencers" from Omaha, Nebraska. It's my pleasure to welcome Berkshire Hathaway CEO Warren Buffett. Warren, welcome.

WARREN BUFFETT: Thanks for coming.

ANDY SERWER: So let's start off and talk about the economy a little bit. And obviously, we've been on a good long run here.

WARREN BUFFETT: A very long run.

ANDY SERWER: And does that surprise you? And what would be the signs that you would look for to see that things were winding down?

WARREN BUFFETT: Well, I look at a lot of figures just in connection with our businesses. I like to get numbers. So I'm getting reports in weekly in some businesses, but that doesn't tell me what the economy's going to six months from now or three months from now. It tells me what's going on now with our businesses. And it really doesn't make any difference in what I do today in terms of buying stocks or buying businesses what those numbers tell me. They're interesting, but they're not guides to me.

If we buy a business, we're going to hold it forever. So we're going to have good years, bad years, in between years, maybe a disastrous year some year. And we care a lot about the price. We do not care about the next 12 months.

ANDY SERWER: But are you surprised at how long this economy has been expanding?

WARREN BUFFETT: I've been surprised by all kinds of things in the last 10 years about the economy. I don't think there was any economist I've ever read that talked about negative interest rates for long periods of time. If you go back and read Keynes, or you read Samuelson, you read any of them, they do not get into a negative rate environment. I think now there's still $11 trillion that's-- of government debt around the world that's at a negative rate.

So we've never seen it before. And we've never seen, at least the conventional wisdom on it, a sustained period of long and growing deficits while the economy's getting better, extremely low interest rates, and really very little inflation. So something different's happening, but something different happens all the time. And that's one reason economic predictions just don't enter into our decisions.

Charlie Munger, my partner, and I, in 54 years now, we've never made a decision based on an economic prediction. We make business predictions about what individual businesses will do over time, and we compare that to what we have to pay for them, but we have never said yes to something because we thought the economy was going to do well in the next year or two years. And we've never said no to anything, because we were right in the middle of a panic even, if the price was right.

ANDY SERWER: All right, so you don't pay much attention to the dismal scientists then, I guess.

WARREN BUFFETT: Well, I pay none in the sense of as a guideline to doing anything. It's entertainment. It's like going to a variety show or something like that. But I just don't know of any economist that actually has bought businesses successfully or done well in stocks. Paul Samuelson did. And as you may know, he was a big shareholder at Berkshire.

But it's-- they make guesses. And there's so many variables. In the hard sciences, you know that if an apple falls from a tree that it isn't going to change over the centuries because of anything or political developments or 400 other variables that go in. But when you get into economics, there's so many variables. And the truth is you've got to expect good times and bad times in business. And if you were to buy an auto dealership wherever you live locally or a McDonald's franchise or anything like that, you wouldn't try and time the purchase. You'd try and make the right purchase at the right price, and you'd want to be sure you got a good business, but you wouldn't say, I'm going to buy it because growth this year is going to be 3% instead of 2.8% or something of the sort.

ANDY SERWER: Fair enough. You have over $100 billion of cash at Berkshire.

WARREN BUFFETT: Berkshire does.

ANDY SERWER: Berkshire. Not you. Well, I'm gonna see how much you got.

WARREN BUFFETT: Yeah! [LAUGHS]

ANDY SERWER: Maybe you do! Berkshire has over $100 billion in cash. And you say that you always want this company to be a fortress. So how much cash should an ordinary investor have on a percentage basis, do you think?

WARREN BUFFETT: It depends on their personal situation. If you're working in something where you're living off your paycheck from week to week, you want to have a little cash around, and you certainly don't want have a credit card that's maxed out or anything like that. But if your house is paid off, if you don't have big living expenses, you got a portfolio of decent diversified businesses, you don't really need any cash.

ANDY SERWER: So you can be more cash-free than Berkshire is.

WARREN BUFFETT: Yeah. Yeah, I've got responsibil-- we've got insurance claims. We could have hurricanes that would happen, all kinds of things, where you might have to pay out billions of dollars. And I've got over a million people that own shares that are counting on me to run the place, so we get through periods like that.

But if I were retired, I had a-- say, a million dollar portfolio of stocks that was paying me $30,000 a year in dividends or something of the sort, and my children were grown, the house was paid off and everything, I wouldn't worry too much about having a lot of cash around.

ANDY SERWER: Let's talk a little bit about Apple. Everyone always wants to talk about Apple, right? It's kind of the it stock, it company. You have a $45 billion stake, more or less. How closely do you follow the company? People are concerned they haven't really introduced any new products.

WARREN BUFFETT: Well, if you have to closely follow a company, you shouldn't own it.

ANDY SERWER: Really?

WARREN BUFFETT: No. If you buy a business-- if you buy a farm, do you go up and look every couple of weeks to see how far the corn is up? And do you worry too much about whether somebody says this is going to be a year of low prices because exports are being affected or anything like that? You buy a farm, and you hold it for-- I've got one farm that I bought in the 1980s. And my son runs it. But I've been there once. It doesn't grow faster if I go and stare at it. I can't cheer for it, more effort, more effort, or something like that. And I know there's going to be some years when prices are going to be good and some when the prices aren't going to be good. I know there's years when yields will be better than others. But I bought the farm.

And it just doesn't-- I don't care about economic predictions or anything of the sort. I do care that over the years it's well tended to in terms of rotating crops. And I hope yields get better, which they generally have. In fact, that farm 100 years ago would have probably produced 30 bushels, maybe 35 bushels of corn per acre. Now on a good year, it'd be 200. We've really made progress in this country. That's one reason commodity prices, go back a couple hundred years, they've moved so little is because we've just gotten better and better at whether it's cotton or whether it's corn or soybeans or all kinds of things. And you and I have benefited from that.

ANDY SERWER: And so Apple's kind of like a farm.

WARREN BUFFETT: Well, it's a long-term investment. If you owned the best auto dealership in town, the best brand, and had somebody good running it, you wouldn't drop by every day and say, you know, how many people have come in today? Or, I think, interest rates are going up a little. Maybe we ought to slow down our sales.

No, you buy it knowing there's 365 days a year. You're going to own it for 20 years. So that's 7,300 days. Things are going to be different from day to day and year to year. You shouldn't buy it if the day-to-day stuff is important.

ANDY SERWER: Let's switch over to talk about buybacks, which is another hot topic these days. And you did a fair amount. If you look in the annual report, you can see that between December 13 and 24, it looks like you guys bought back about $233 million worth of Berkshire, which was right near that particular stock market bottom. How did you know that? What was going through your mind?

WARREN BUFFETT: If I knew, I'd had bought a lot more than 200. That's not a big purchase for us, actually. We will buy Berkshire when we have lots of excess cash, all the needs of the business are taken care of. We spent $14 billion on property, plant, and equipment last year, way more than depreciation.

So we take care of the needs of the business, then we have excess cash. We'd love to do is find other businesses to buy, but if I think the stock and my partner, Charlie Munger, think the stock is selling below intrinsic business value, we will buy in stock.

ANDY SEWER: So it obviously was at that point?

WARREN BUFFETT: Well, we thought so, yeah. But what's really intriguing is when it goes down a lot. I mean, when you're buying dollar bills for $0.60 or $0.70, which, periodically, you get a chance to do it in stocks, then yeah, assuming you've the cash, whenever it gets so that some surprise could really take you out in some way. But if we've got excess cash, we'll buy it as fast as we can.

ANDY SEWER: At that point, it'll be more like a 2009 rather than just December of this pay season?

WARREN BUFFETT: Yeah, exactly. If you and I own a McDonald's franchise together, and it's worth a million dollars, and you own 50% of it, and you come to me and you say, I'll sell out for $400,000, I'll buy you out.

ANDY SEWER: In my mind, I'd be wary of that for just that reason.

WARREN BUFFETT: You should be, yeah. If you want $600,000, you'll say come back tomorrow.

ANDY SEWER: So just continuing about buybacks, Senator Schumers and Sanders want the government to weigh in to sort of legislate when companies can do buybacks. And then also, there was a report recently about executives doing insider trading, it appears, around the times of buyback. So are buybacks kind of a problem?

WARREN BUFFETT: Well, you'll have some people that misbehave irrespective of any activity. That really wouldn't have much to do with buybacks. I think, buybacks, the degree to which they've been part of nefarious activity that I've observed and put a lot of years in are very close to zero. But that just may be that there aren't enough opportunities.

But that article did not-- I didn't follow the conclusion on it. You're distributing money to shareholders, essentially. You can do it by dividends and presumably, American business should distribute money to its owners occasionally. We do it through buybacks. We've done some, and we don't do it through dividends.

But most companies do it through having a dividend policy. And then if they have money beyond the needs of the business, then, I think, if their stock is underpriced, then it makes nothing but sense.


TO BE CONTINUED

July 31, 2020

Warren Buffett reveals his investment strategy and mastering the market (PART 2).

ANDY SEWER: Should the government tell companies when to do it or, at least, mandate conditions where they can?

WARREN BUFFETT: Well, they do restrict you a little in terms of some general rule of the SEC, if you're having some kind of-- this isn't quite the right word, but-- manipulative activity or anything like that in the stock. But no, I don't think the government should decide your dividend policy. I don't even think they should direct your capital investments.

They can make it enticing to make certain kinds of capital investments, which they do with renewable energy, for example. I mean, the government has interest in fostering certain developments in this country over time. There used to be a special oil depletion allowance 50 years ago and so on.

That was more politics than it was governmental policy. But certainly, renewables are a prime example of that. But the idea of directing whether you are entitled to return cash to shareholders and the manner in which you do it, I don't think, really makes a lot of sense.

ANDY SEWER: The 2020 election is going to be upon us before we know it. And I know that you had some nice things to say about Mike Bloomberg, but it appears he is not going to be running now.

WARREN BUFFETT: Yeah, it's hard to win with just the billionaire vote.

[LAUGHTER]

ANDY SEWER: He'll have your vote and a few others. That's funny.

WARREN BUFFETT: But I admire him enormously. I wish he had run. I want to be very clear on that.

ANDY SEWER: President Trump was a business executive. So two questions. Is a business executive the right kind of person to be president? And what characteristics do you look for for a president that you would support?

WARREN BUFFETT: Well, I think a business executive can be the right person. But I don't think that because they're a business executive that you give them extra points. Number one, I want a president that wakes up every morning and realizes that the greatest threat to a country which has got all kinds of things going for it are weapons of mass destruction, and that we live in a world where people, organizations, and, occasionally, countries could have people that would like to wipe out a large percentage of the American people or maybe other countries as well.

And that you now have capabilities, which I always thought, until recently, I'd classify as nuclear, chemical, and biological. But I think, you have to add cyber now. If you have some evil genius someplace that, for crazy reasons, just like what happened with anthrax back-- who knows what motivates somebody that starts sending anthrax in letters-- if you have somebody that thinks it'd be great to send a false alarm to the Russians and to the US that the other side was launching or something of the sort-- it's a very, very dangerous world.

It's a wonderful world, but it has dangers now that started in August of 1945 when Einstein said, you know, this changes everything in the world, except how men think. So I want a president that has that same fella that all of these other things are important. But protecting the country and reducing the chance of successful use of weapons of mass destruction against us is the number one job. And I think most of the presidents-- I've talked to a couple of them about it over the years, and I really think that they do realize it. They may get lost in the events of every day as they go along.

And then beyond that, I want a president that has two objectives with the economy. One is to make sure that this marvelous goose we have keeps laying more golden eggs. And then I want a president that also feels that if GDP is $60,000 per capita in the United States, that nobody should get left behind. We've got a market system that works marvelously in turning out more goods and services, better ones year after year, done it all through my life.

ANDY SEWER: Would you ever talk to a candidate and say, hey, what do you think about these three things?

WARREN BUFFETT: Well, they'll tell me what I want to hear in most cases. So I want to hear what they tell people who disagree with them on the subject. I always like to ask a candidate-- they usually finesse me somewhere-- but I say, what are you for that the majority of your followers are against? I know you really believe in that, and that's really the test. But I'm not sure that, except under some kind of sodium pentothal or something you're gonna get a great answer to that question.

ANDY SEWER: That's great that that's the question you ask the presidential candidates or presidents that you would speak to.

WARREN BUFFETT: If I really want to get-- and that's why Bernie Sanders was so successful. 90% of the people who voted for Bernie Sanders had probably not heard of him two years earlier. They felt they knew exactly what he would do. They felt he was authentic. And if you asked him what he was for that most people might be against, he would tell you.

ANDY SEWER: A few questions about Kraft Heinz. Was that a mistake?

WARREN BUFFETT: We'll find out over time. But we did pay too much, in my view, for Kraft. We didn't pay too much for Heinz.

So when we started out, it was originally a non-public partnership between us. And we did pay too much, in my view, for Kraft. There's not much you can do about things if you pay too much.

And secondly, there's always been a struggle between the retailer and brands. If I've got a terribly weak brand, and I want to get into Walmart, I'm not to be able to do it. I'd have to offer all kinds of crazy concessions, you know? And I want to be in Walmart if I have some sort of consumer-packaged goods.

The negotiation is way different if you have something essential versus nonessential. 10 years ago, Costco tried to get rid of Coca-Cola. Costco's got terrific loyalty among customers, and their own Kirkland brand is a $39 billion brand now. And it moves from category to category, and they only started in 1992.

So they know brands. But in the end, they put Coca-Cola back in. If had been Royal Crown Cola, they wouldn't have had to put it back in. So there's always that struggle between the brands, and there always will be. But the retailers net has been moving in their direction, particularly, I think, because of the Amazon revolution.

ANDY SEWER: First Walmart, and then--

WARREN BUFFETT: Yeah, Walmart. But it's been accentuated, I think. We have a new retailing environment now. It isn't like it goes from night to day, but it moves somewhat. And brands that people spent billions of dollars developing and sponsoring TV shows or sponsoring radio shows in the old days-- Campbell's soup was always on there with Jack Benny or something when I was a kid, and it was big.

And adult brands, and people obviously like the product, too. But people are more willing to change, and it's a somewhat different world than what-- it is night and day. You're very unlikely to keep changing brands everyday. But it really surprised me that Gillette lost position. Men don't like to experiment much. Women are better at experimenting.

When you were a kid, Gillette cavalcade of sports was your pal, and brought you the Rose Bowl and the World Series, and all that sort of thing. You just shaved with Gillette the rest of your life. And you still do to a great degree. But it's not exactly the same as it was, even five years ago or so, when we bought Kraft.

ANDY SEWER: You mentioned Amazon as a game-changer. And I have to ask you, you haven't bought the stock. You're an admirer of Jeff Bezos. A listing of the richest people in America came out. He's number one. I think, your friend, Bill Gates, is number two. You're number three.

So you can see what he's done in myriad ways. And, of course, the question is, how come you haven't bought Amazon? Is there still time to buy? Would you still buy?

WARREN BUFFETT: I always admired Jeff. I met him 20 years ago or so, and I thought he was something special. But I didn't realize you could go from books to what's happened there. He had a vision and executed it in an incredible way-- something that would not have--

But there's a lot of games I've missed. I would've missed Microsoft, even if I'd gotten to know Bill earlier or something. Those just aren't my games. I don't worry about the things that I miss that are outside my circle of competence of evaluating.

I have missed things that were within my circle, and that's a terrible mistake. Those are my biggest mistakes. You haven't seen them. It's not a mistake because I missed Netscape or something like that at all. I would say that maybe 5% of the companies or 10% of the companies, at most, are within an area of my circle of competence, there's something I should be able to understand.

ANDY SEWER: All right, well let me switch gears then and ask you about leverage a little bit. Corporate debt people are concerned about, people are concerned about federal debt at $22 trillion dollars. Should we reduce, let's just say, the federal debt and how would we do that?

WARREN BUFFETT: Well, if you're running a deficit getting close to 5% when things are really good, that's a new world. Neither the Republicans or Democrats are particularly concerned about it, and we're not having a lot of inflation.

That wasn't supposed to happen, but it's happening. That's why I say, you don't want to get hung up on trying to make economic analysis, because nobody is any good at-- you don't get rich doing that. If you look at-- you mentioned that Forbes list, if you get out the list, the number of people that have done that by economic analysis, I think, are just about zilch on there.

ANDY SEWER: OK, fair enough. Income inequality, wealth inequality-- you've talked about the Earned Income Tax Credit. Is there more to it than that? Should we adjust tax policy? It seems to be going the other way right now.

WARREN BUFFETT: Well, it was going the other way. But I think, the Earned Income Tax Credit is the best way to put money in the pockets of people that don't fit well into the market system, but that are perfectly decent citizens and that have made a good bit of the success, something like I've had with Berkshire or something possible. It wouldn't have happened without the America we have.

And if you go back 200 years, and 80% of us are working on farms, the person that's the best at that-- working on that farm, whoever it may be-- is worth maybe twice the ones that's the worst. I mean, that's the difference between super-talent and no talent in the farm economy-- picking cotton or whatever it may be.

Now, if you're the best middleweight fighter in the world, you may get $20 or $30 million. And if you are just a good citizen, raised nice kids, helping the neighborhood and everything else, but you don't have market-related skills, you'd be good on that farm still. And you would be earning something comparable to most of the people around you.

But you don't have something out as it gets more and more specialized. And it's going to continue to get more specialized. You want two things for that person. You want them to have a decent life. They live in a country with $60,000 of GDP per person. You want them to have a decent life, and they can.

I also think you want them to have a feeling of accomplishment. So you want them to have a job, assuming that they're not handicapped in some way. You want them to have a job. But the minimum wage would be one way to say, well, we'll make sure that they have enough in their pocket. But that's got a lot of effects in disturbing the market system.

They just need more cash. They don't need a higher wage. They need more cash in their pocket. And the government, at relatively low cost, can provide a decent living for any that's living, that's working 40 hours a week and has a couple of children.

And we've gone in that direction, and it's sort of bipartisan. And I find both Republicans and Democrats for it. I think it would be better not to have one annual payment, that they get it monthly.

I think there are various things you could do. But you want them to feel part of the system, and as more and more of these golden eggs are laid, you want them to get a little bit more of their share.

ANDY SEWER: I mean, if we don't do that, and the Democrats win, it's possible we get big taxes on wealthy people, free college for all. And those are bigger plans.

WARREN BUFFETT: You want more money in the pockets of everybody that's willing to work or is unable to work. And we can do it. A rich family would do that. If I had six or seven kids, and I had some business I wanted to pass on, you'd pick the most able person to run it, because that's the market system to do that. But you'd make sure that all seven of the family participated.

You might give more to the one that kept producing the golden egg. You would. But you wouldn't just say to the one at the lowest end, who might be the best kid of all in most respects-- he's the one that shares with everybody and does all kinds of that-- you wouldn't say to him or her, too bad. That's just the way the market system works. Have your spouse get a job and look for housing someplace.


TO BE CONTINUED
July 31, 2020

Warren Buffett reveals his investment strategy and mastering the market (PART 3).

ANDY SEWER: Right. Why don't we do an update about the Health Care Initiative, which now, the company has a name-- Haven. Was that your idea?

WARREN BUFFETT: No. I didn't worry about a name. We could've gone on as a no-name operation for 10 years, as far as I'm concerned. We've got a wonderful partnership in the sense that it's large and has reasonable market muscle, with more than a million employees among the three of us.

We've got three CEOs that can make things get done and organizations that so are so big that normally, they wouldn't get very bureaucratic. If you tried to do this with many big companies, you'd have legal weighing in and public relations weighing in. We don't have any of that stuff.

They may have them in certain areas, but Jamie hasn't got to worry about doing that sort of thing and neither does Jeff. So we've got a unity of commitment and an ability to execute on the commitment. The only problem is, you've got a $3.4 trillion dollar industry, which is as much as the federal government raises every year, that, basically, feels pretty good about the system.

As we went around talking to people to find a leader for the group, for example, everybody says, the system, it turns out very good medicine. But you can't go from 5% of GDP to 18% without really making you less competitive, among other things, in the world. So everybody thought the system needed some adjustment, just not their part of the system. And that's very human. I'd do the same thing, I'm sure, if I was in the same place.

So there's enormous resistance to change, while a similar acknowledgment the change will be needed. And, of course, if the private sector doesn't supply that over a period of time, people will say, then, we give up. We've got to turn this over to government, which will probably be even worse.

ANDY SEWER: How often do you talk to Jamie and Jeff about it? I know Todd Combs, I think, is your point person.

WARREN BUFFETT: Todd really does all the work. If this works, give Todd 100% of the credit from the Berkshire standpoint.

ANDY SEWER: Does Haven have to buy companies to gain expertise? What do you--

WARREN BUFFETT: No.

ANDY SEWER: What is the plan?

WARREN BUFFETT: The plan is to support a very, very, very good thinker on this subject, who is a practicing physician and who commands the respect of the medical community, to, in effect, figure out some way, so that we can deliver even better care and have people feel better about their care, too. They have to perceive that they're receiving better care over time and stop the march upward of costs relative to the country's output.

We've got this incredible economic machine, but we shouldn't be spending 18% when other countries are doing something pretty comparable in terms of doctors per capita, hospital beds per capita, and all that. The very top stuff in medicine, I think, is very much concentrated in this country, and that's great.

I want us to be the leader, but I think we're paying a price. If we're paying seven extra points of GDP, that's $1.4 trillion a year.

ANDY SEWER: Is the administration focusing-- by focusing on drug prices, is that sort of a rabbit hole? Is that missing the bigger picture?

WARREN BUFFETT: They're trying. And Congress, generally-- I mean, you talk to the average congressmen-- they regard it as a problem. And they see specific instances of drug prices or something like that.

It's a big problem to change. The problem is, it intersects in so many ways. And that's why we've got Gawande heading it, and We've got three bigger-sized organizations backing him. We're not trying to do it to make money. That is not a goal that we end up with some business that we make money off of.

ANDY SEWER: Will he be talking to health insurers, for instance?

WARREN BUFFETT: He'll be talking to everybody. His game plan is not something we're going to try and lay out, because it's in his head, to some degree. I mean, obviously, we selected him by hearing, and reading, and so on what he's done.

But he'll learn as we go. We will conduct certain experiments, or he will, and try out a community, where one of us has a lot of employees maybe. There are various ways to experiment.

ANDY SEWER: Shifting gears, where do you find things like that Abe Lincoln tail-and-leg quotes? Do you read Bartlett's book of quotations--

WARREN BUFFETT: No, I don't read, but probably 50 years ago, I looked at a few Bartlett's quotations. But I read a lot and--

ANDY SEWER: Do you just remember these things and apply them?

WARREN BUFFETT: Well, if you're 88 years old, I mean, you ought to remember something. You don't remember what happened yesterday, but you remember the old stuff. You've got a lot of interesting quotations in your head.

ANDY SEWER: Yeah, but not like you do, I think. That's great. OK, so one company you invested in was GE, and you did well with that investment.

WARREN BUFFETT: Yeah, I was too early, actually. If you look back, I was very active in the last half of September and early October. And then I wrote that article in later October. And I knew it was going to get bad. I wrote in the article, it was going to get bad.

But I didn't think the stock market would react as much as it did between then and March. So I had, more or less, used up our powder well before the bottom was hit.

ANDY SEWER: That's interesting. How have you avoided not getting back into GE more recently? I mean, I'm sure that they've reached out to. Everyone says, why doesn't Warren Buffett invest in GE, and save it, and take it to the promised land? It's this great American company.

WARREN BUFFETT: Well, actually, I think Larry is actually doing a good job.

ANDY SEWER: Larry Culp?

WARREN BUFFETT: The Danaher. Yeah, Larry Culp at the Danaher is a good sell, and, I think, his priorities are straight. And, I think, he's a very able guy, and he's on the right track. And I'm a I'm a fan of GE's in the sense that we're a big buyer from them. We're a big seller to them. I know them, the managers.

Jack Welch is a very good friend of mine. We don't agree on politics 100%, but we have a lot of fun together, and I love the guy. So I've got a great desire for GE to do well. It just hasn't looked that attractive to me.

ANDY SEWER: You talked about the groves of trees in the letters shareholder. One was the third grove, which was sort of the in-between stakes.

WARREN BUFFETT: Yeah, the equity interests.

ANDY SEWER: Yeah. Is it is it the case that those are sort of not the healthiest grove of trees? And why would that be?

WARREN BUFFETT: No, Pilot Flying J is very-- there are companies that, under GAAP accounting, we have the record under equity method. We own more than 20%, but we don't control them. So it's treated under GAAP accounting as a special category. It didn't fit well in the other grove, so I had to make it a separate grove by itself. It's not that significant a grove.

ANDY SEWER: You say that the sum of Berkshire has a greater valuation than the parts.

WARREN BUFFETT: That is true.

ANDY SEWER: Did you ever try to calculate that? How much is that?

WARREN BUFFETT: Well, that depends on circumstances. There's some times when the float from insurers can be very valuable. There are some times when the ability to use production tax credits will stay in the utility business, but have been on as part of our consolidated return, helps. But that varies a lot. But it is a plus, and we can move capital.

Take a business like See's Candy, which we bought 40-odd years ago. It's a wonderful little business. It's put us out of capital. We've tried 50 different ways to expand geographically, do all kinds of things. Doesn't work. And we'll try it again, and it won't work. But we can move that capital to help buy BNSF Railroad or do all kinds of other things.

So we've got a seamless and tax-efficient way of moving capital where it's needed. And we've got some companies that really chew up capital, and we've got others that kick it off. And we can move it from one spot-- If you try to do that with your investments, you'll incur some taxes as you go along doing it. It's less efficient than what we've gotten.

TO BE CONTINUED
July 31, 2020

Warren Buffett reveals his investment strategy and mastering the market (PART 4).

ANDY SEWER: You talked a lot about the tax cuts and the benefits to Berkshire. You didn't really get into the costs of the tax cut, which surprised me a little bit. Are there costs? I mean, is it just free money?

WARREN BUFFETT: Well, it makes a difference. The tax cut we get, for example, our utilities, as I mentioned in the report, that goes to the customers. That's just the nature of utility regulation. But net, we were a significant beneficiary from the tax cut.

Basically, let's just say we had one class of stock. We got two. You and I own a business together, and we think we own all the stock. But the truth is, before the tax cut, the government had a 35% share of the stock on income.

Now they didn't have a share of the assets, but they had a share of the income. And if it wanted to change it to 40, it could've changed it. But fortunately, it changed it to 21. And if we had a private business, if we had a McDonald's franchise together or an auto dealership together-- the third shareholder-- that invisible shareholder, the government-- just handed us back a bunch of the shares of stock. And our shareholders benefited, and a lot of other shareholder benefited.

ANDY SEWER: You talked about Ajit Jain and Greg Abel saying that Berkshire blood flows through their veins. Have they made a difference since they become vice chairs? And then are they like Warren and Charlie?

WARREN BUFFETT: No, they don't have the interaction. They each run a separate business. Ajit does not think about the other businesses. He thinks about the insurance business. And Greg does not think about the insurance business at all. And I think about the money and the capital and so on.

They're running two very big businesses. I mean, Ajit's business has, all told, a couple of hundred billion of assets. And Greg's business has $150 billion of revenues. They both would fit up there toward the top 10 or so in the country in terms of value, maybe the top 15. But they're very big businesses.

ANDY SEWER: But they're not exactly like you two guys?

WARREN BUFFETT: No, Charlie and I have a partnership thinking about the whole place, and we've done it forever now, and we still do.

ANDY SEWER: And Todd and Ted? I didn't see them mentioned.

WARREN BUFFETT: Well, they have $13 billion each, including pension funds, our pension funds, that they run. So the $173 billion we had at year end in equities-- well, we had 173, but we had another $8 billion in pension funds. So of the 180 or so, they had 26 between them that they're managing.

They got total discretion on that. They don't ask me. At the month end, I look and see what they did. They don't do much. They don't do a lot of trading or anything. But I look to see what changes they made.

Todd, for example, he made a couple of small investments in private-placement-type operations. And I know what the businesses do, but I can't tell you their names.

ANDY SEWER: Was one of those-- you made this investment in Oracle, and you sold it. Was that something they did?

WARREN BUFFETT: No, that was not something they did. That was something I did.

ANDY SEWER: Yeah, and you said, you didn't understand it. That's why you sold. But than why'd you get it in the first place?

WARREN BUFFETT: Well, that's a good question to which I do not have a good answer. I know enough about the cloud to know I don't know enough about the cloud.

ANDY SEWER: Right. OK. So Barclays put out a note. They said they were lowering the estimates for Berkshire for EPS. Do you read that stuff?

WARREN BUFFETT: No. Well, I mean, I may read it accidentally, but I don't seek it out to read. I'll put it that way. It just doesn't make any difference. If I spent time reading that, I wouldn't have the time to read 10Ks. And we're not going to do anything different.

I don't know what we're going to earn. As I put in the annual report-- and I really think this is unique-- we do not prepare financial statements monthly for Berkshire. There's just no other company that would do it. But there's no sense doing it.

I know where the money is. I know how the companies are doing, generally, but what difference does it make? Because I'm not going to try and hit any number for the quarter by having a sale on insurance or doing something even worse. And Charlie, he knows where we stand. And we know what businesses are doing well and which aren't. We certainly know where the money is.

ANDY SEWER: Another one-- UBS survey of Berkshire investors says, the five most important things to them are succession, investment performance, M&A opportunities, share repurchase, insurance margins. Do you read that? Does that surprise you?

WARREN BUFFETT: No, but I don't disagree with that. Somebody understands this.

ANDY SEWER: Your own investors.

WARREN BUFFETT: Yeah. Well, that's important. To go back to when I started my partnership in 1956 that Berkshire came out of, there were seven people sitting there at a table having dinner, relatives primarily. And I said, here's the partnership agreement.

It's done under Nebraska law. It's four or five pages. You don't need to read it. But I said, here's a little half page, what I call the ground rules. And I want you to read these, and if you feel OK about that-- about the interaction, what the expectations are, and all of that sort of thing-- then we'll join forces.

And if you don't, it's fine. We shouldn't be partners. If I'm going to have a partnership with somebody, I want to be compatible. And when you have a public company, you can't control who comes in. I can't control some guy comes in and thinks we were going to pay big dividends or split the stock or something like that.

So by my actions and my communications and everything, I want to attract the people from the public market that I want, and I want to keep the others away. Costco was built-- Sal Price, who started the Price Club, I think, he sat down and figured out the customer he didn't want. And he set up a system that would keep away the customer he didn't want.

Who did he not want? He didn't want somebody buying a quart of milk with somebody behind him with a basket of $200 worth of goods waiting for that. So he put in a membership fee. And by putting in a membership fee, he killed all the drop-in business, the business that belonged to the 7-Eleven.

We want Berkshire to keep out people who have expectations about us that are different than ours. Good for them, and I hope they find somebody they fit. But if you're going to run a church, you want your seats to be filled by people that generally want to listen to your form of religion.

And you don't want it to change every week and say, gee, I need a new group. And I'll go out and talk to a bunch of investors and get them to come to my church next Sunday. Because there's only so many seats in the church. There's a 1,645,000 or so A-equivalent shares. And those are the seats, and I want them occupied by people that are on the same page I am.

ANDY SEWER: The Church of Berkshire. Seems like you've got a big weighting in financials. And of course, you finally invested in Jamie Dimon's company. Why banks right now?

WARREN BUFFETT: They're businesses I understand, and I like the price at which they're selling relative to their future prospects. I think, 10 years from now, that they'll be worth more money. And I feel there's a very high probability I'm right. And I don't think they will turn out to be the best investments at all of the whole panoply of things you could do. But I'm pretty sure that they won't disappoint me.

ANDY SEWER: Is climate change changing your insurance businesses?

WARREN BUFFETT: No, it doesn't change the insurance business.

ANDY SEWER: Does it change modeling or something in the business?

WARREN BUFFETT: It would change our insurance business if we were writing 20-year policies. If there was something that changed life mortality adversely to the interests of a life insurance company, you're stuck with a policy for 20 years if you write the life insurance policy. You'll keep paying your premiums if it's adverse to me. That's what's happened in long-term care insurance, for example.

But when you write a policy for one year at a time, see what the developments are. Cars, for example, are much safer to drive than they used to be. There used to be 15 deaths per 100 million miles driven. Now, there's a little over one. On the other hand, they've become much more expensive to fix. That little side view mirror, which used to cost 10 bucks, is now 1,000 bucks or something like that.

So you have things that are changing in terms of, if you're writing collision insurance, you've got to allow for the fact that the windshield, the bumper, all kinds of things, the side view mirror and all that are way more expensive. But if you're writing liability, people aren't going to die as often.

Climate has been changing. But the truth is that you now can buy really big catastrophe limits cheaper than you could buy them in 2005 or thereabouts, allowing for changes in the dollar and concentration of population. So far, rates have come down. That's the reason we've gotten out of the cab business to a great degree.

We were a very big writer of cab business 10 or 12 years ago. We aren't out of the cab business because of climate change. We're because the prices aren't right. And the world will change, and that's got very serious consequences. But it won't change that much from year to year. We've done very well during a period of some climate change.

ANDY SEWER: You've talked about technology advancing faster than our ability to understand it. And I'm wondering if social media, and Facebook, and Google, and Russian trolls coming in, is that maybe an example of that? Are you still worried about that problem?

WARREN BUFFETT: Well, I think cyber poses real risks to humanity. Forgetting about the problem even of misinformation. I'm just thinking of we have railroads running over 22,000 miles of track. And some of them are carrying ammonia. And some of them are carrying chlorine and things. We have to carry them. We have no choice about that. We're required by law to carry them.

I would rather do that in a non-cyber world than a cyber world. There are all kinds of things-- the problem by something like cyber is that it's moving, and it's just unpredictable whether you'll get some crazy guy, like stuck the anthrax in the-- you know, what they can do becomes magnified. You saw what 19 guys did on 9/11.

Tools in the hands or potentially in the hands of either crazy individuals, crazy groups, or even a few crazy governments are really something. And we don't necessarily know what all the tools they have are, and that is moving all the time. Again, Einstein said, I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones. It's a dangerous world.

ANDY SEWER: I don't know if you've following this, Warren, but what do you think of Elon Musk's behavior as a CEO?

WARREN BUFFETT: Well, I think it has room for improvement. [CHUCKLING] And he would say the same thing. It's just, some people have a talent for interesting quotes, and others have a little bit more of a blocker up there that says, this could get me in a problem. But he's a remarkable guy.

I just don't see the necessity to communicate. I think I've got seven tweets, because a friend of mine signed me up for it. And she's called me about 100 times saying, can I tweet this or that? I said yes to her seven times, I guess, or something like that. I've never actually written one myself. I don't even know how to do it.


TO BE CONTINUED
July 31, 2020


Warren Buffett reveals his investment strategy and mastering the market (PART 5).

ANDY SEWER: Have you talked to Elon ever?

WARREN BUFFETT: He joined the Giving Pledge, so once or twice, but that's a lot of years ago, seven or eight years ago. He hasn't come to our annual gathering, so I haven't seen him for seven or eight years.

ANDY SEWER: So let's talk about this trade war that's been going on a little bit with China. And, I guess, I'd like to ask you, do you think that Donald Trump was right in calling out the Chinese government and, basically, putting them on notice?

WARREN BUFFETT: I won't have any comment on that. In terms of political activity, I don't put my citizenship in a blind trust. So when the election comes around, I'll do something.

On the other hand, people will interpret things I say about any president as, to some extent, coming from Berkshire. And they and they don't come from Berkshire. I'm just an individual. I'd be glad to talk about China, but I can't talk to you about that part of it.

ANDY SEWER: Fair enough. I mean, do you think there was room for improvement, then, in terms of the trade relationship between China and the United States?

WARREN BUFFETT: Well, I think that China and the United States absolutely are destined to be the superpowers beyond my great-grandchildren lives and will always be competitors and will be competitors in business. We'll be competitors in ideas, all kinds of ways.

There's no other way it would be, and we just have to make sure that competition doesn't get us to a point where we don't realize that the best world is one in which both the United States and China prosper. We do not want to have an island of prosperity and the rest of the world envious of us in a nuclear age. And China doesn't. Russia doesn't.

I mean, we all recognize the dangers of letting competition get out of control. You can be competitors without being enemies. And that's what all powerful nations have to realize over time. It's different than 200 years ago when you could have some dominant country, and then they may have done some things that you didn't like. But it didn't threaten the existence of the world.

You really threatened the existence of the world as we know it if important countries do not constantly recognize that they can compete, they can fight over certain things, but they can't regard it as, essentially, the equivalent of war.

ANDY SEWER: Here's a question from Kevin Chen, who is a Berkshire shareholder and an NYU professor. And he says-- and this is sort of along the lines of what you were just saying, Warren-- but do you think the US and China will be able to resolve their differences or are conflicts unavoidable?

WARREN BUFFETT: Well, I don't think conflicts are unavoidable. But I think it has to be active thinking on the part of every hugely-powerful country. Russia is hugely-powerful. I mean, 90% of the nuclear arms in the world are between US and Russia.

They have to recognize that the best world for them is one where they don't try and grab all the apples, basically, and we have to recognize that. And we can't-- the United States-- we can't think that either our ideas run the world, or we start getting aggressive about things. And China can't think that. Russia can't think that.

That's obvious. You've got to be sure things don't escalate. We had World War I with an Archduke. You can get chance incidents. I asked one of the presidents one time in terms of what he would do if awakened in the middle of the night with somebody coming to him and saying, absolutely somebody else has launched. Would you launch on that? And you've got 10 minutes to decide. I wouldn't want to have that responsibility. But you want to make sure you don't get to that point.

ANDY SEWER: Right. Right. Would you ever make a big acquisition in China. And if not, aren't you missing a huge portion of--

WARREN BUFFETT: Yeah, the answer is, we would. We would.

ANDY SEWER: Have you looked?

WARREN BUFFETT: We've been made aware of some things, yeah.

ANDY SEWER: On the flip side of the coin, are you concerned that the rule of law is different, that the accounting might be opaque?

WARREN BUFFETT: Well, I'd want to be sure I understood the accounting, obviously. In some businesses, that'd be easier to do than others. But I know the laws, the customs, the accounting, the people better in the United States than any place else. So there's some small hurdle in many countries to get over, which I can get over, but it's just not as easy as looking at something where I already know the answer from previous transactions or something of the sort.

So it it's easier to make a big acquisition in the United States. I'd have to do more work if I'm looking beyond the borders. But I love the idea of doing it. When we made the acquisition in Israel a dozen years ago, I didn't know what the tax rates were there. I didn't know what corporate law. I suspected that it would all be answered satisfactorily, which it was. But I didn't just automatically know it.

ANDY SEWER: It seems like you're more open about doing a deal in China than in previous conversations.

WARREN BUFFETT: I don't think so.

ANDY SEWER: No?

WARREN BUFFETT: No.

ANDY SEWER: It's out there.

WARREN BUFFETT: I'm open. Yeah. We made two decent-sized stock acquisitions there, and that worked out fine.

ANDY SEWER: Those are?

WARREN BUFFETT: Well, PetroChina and DYD.

ANDY SEWER: DYD, yeah.

WARREN BUFFETT: DYD was Charlie's. But Charlie's very well-versed on China.

ANDY SEWER: Right. The US trade deficit has been widening and, of course, a lot of that has to do with our trade with China. Is that something that worries you?

WARREN BUFFETT: Well, I wrote an article about it for "Fortune" and the trade situation many years ago and when our deficit got to be large in relation to GDP. I don't think it's essential to have a trade balance. But I think that, if a trade deficit gets large, and it looks like you have no way out from it, that can be a real problem over time.

You're shipping little pieces of paper to the rest of the world, and they're shipping you goods. People are working making underwear or shoes someplace, and they get little pieces of paper from us. And it gets very tempting, if you've done that enough, to make sure that those little pieces of paper aren't worth very much over time when they want to cash them for something.

We don't have any problem running trade deficits. But if we ran really large ones, and we sort of worked ourselves into a box, where we didn't really have a solution to get those numbers down, it could be a problem. And I wrote about it one time. It's kind of a nice thing, actually. Wouldn't you like to have something where you just send out little pieces of paper, and somebody could supply you with their food?

ANDY SEWER: I'm living it.

WARREN BUFFETT: Right.

ANDY SEWER: Exactly.

WARREN BUFFETT: We call them credit cards.

ANDY SEWER: Exactly. Yes. OK, and last question. China is facing its slowest growth in nearly three decades. The leadership there lowered the targets, I think, to around 6.5%, 6%. Are you concerned about this slowing growth and the impact on global markets?

WARREN BUFFETT: Well, I don't worry about it in terms of global markets. China is going to grow a lot over time. When you think of what's happened-- was it in 1949-- but there's been nothing really like it. You had 20% of the world's population at that time perhaps, and it really hadn't remotely achieved their potential.

They had intellectual capacity. They had decent soil, all kinds of things. And what's happened there is almost beyond belief. And that game's not over, but we've had incredible developments in the United States. Real GDP per capita is six times what it was the day I was born in the United States-- six times. And we thought we were a pretty evolved country then and everything.

My parents wouldn't have believe it. They would have thought, this kid has really got it made being born in the United States. And it was true. We had this tailwind, and China's had a hurricane behind it in recent decades.

ANDY SEWER: In a good way.

WARREN BUFFETT: Absolutely.

ANDY SEWER: Because you were comparing it to the tailwind of the hurricane at their back.

WARREN BUFFETT: Yeah, at their back. And they have found a way of life that is dramatically different than existed for the billion. There was a billion then, maybe a billion, two, or three, whatever it is now. They have changed a country, really, of size that, I don't think, there's ever been anything like it.

We've done it, too, but it took somewhat longer. It was more stretched out. It was a remarkable period, but when you go to-- I first went there in 1995. And then, they regarded it as a miracle. Then I went back 10 years later, and it was a whole different country beyond that.

ANDY SEWER: Warren Buffett, thanks so much for joining us. I'm Andy Serwer. You've been watching "Influencers." We'll see you next time.
July 31, 2020

Business Lessons From Mega-Entrepreneur Richard Branson (part 2).

Five Tips For Success.
On American Express Open Forum, Branson gives five tips for entrepreneurial success.

Find good people.
Realize that the employees are the business.
Always look for the best in your people. Lavish praise. Never criticize.
Don’t take yourself too seriously.
Screw it, just do it.

On Managing.
Find The CEO.
This one may be difficult for some entrepreneurs.

Branson recommends that, early on, you need to find somebody better than you to run the business on a day-to-day basis. Remove yourself from the day-to-day “nitty-gritty.” Branson even suggested possibly getting out of the building. He says if you do this, you’ll be able to deal with the bigger picture and become a better entrepreneur. Learn how to delegate.

Remember that, just because you leave the CEO role, doesn’t mean you cannot return. Larry Page ran Google with Sergey Brin until 2001, when they hired Eric Schmidt to be the CEO until 2011. Then, in April 2011, Page became CEO of Google. Being the CEO through all the different stages of a company can be difficult, so don’t think stepping down means you’re incompetent. As Branson says, it’ll help you focus and gain a fresh outlook.

Learn To Delegate.

An entrepreneur must learn the art of delegation. Branson says of his CEOs.

“I have a fantastic team of people who run the Virgin companies, who have a lot of freedom to run the companies as if they were their own companies, I give them the freedom to make mistakes…”

In an interview with Marc Benioff, Branson says.

“I learned to delegate early on and I think that for people in this room who are building businesses I think quite early on it’s worthwhile in trying to find somebody better than themselves to do the day-to-day running of their business so they think about the big picture. They can be entrepreneurial, they can do the next venture, they can be ready to firefight when something’s going wrong, they can spend their time helping promote and put their companies on a map on a global basis. If you delegate, you’ve got to be very careful not to second guess people. You’ve got to accept…let them make mistakes without jumping down on top of them all the time. Some things they’ll do better than you, some things they won’t do quite as well as you. Giving people the freedom to make those mistakes is important.”

Everything Trickles Down From Your Staff.
Put your staff first, customers second, and shareholders third. He says.

“If the person who works at your company is 100% proud of the job they’re doing, if you give them the tools to do a good job, [if] they’re proud of the brand, if they’re well looked after, [and] they’re treated well, then they’re going to be smiling, they’re going to happy, and therefore the customer will have a nice experience.

“If the person whose working for your company is not given the right tools, is not looked after, is not appreciated, they’re not going to do things with a smile, and therefore the customer will be treated in a way in which they don’t want to come back for more. So my philosophy has always been, if you can put your staff first, your customers second, and your shareholders third, effectively in the end the shareholders do well, the customers do better, and your staff are happy.”

Get Lots Of People Involved In Brainstorming.
Everyone in the organization should get involved in brainstorming discussions. Branson says that the quietest person in the room may have the best ideas, so it’s important to include them in discussions and brainstorming sessions. Bringing in people from other departments also may spark new and fresh ideas.

“Ultimately, you need to find a balance between brainstorming your way out of a great idea and acting as lone ranger. Use brainstorm sessions to obtain your team’s perspective, listen to and follow up their best ideas, but in the end you need to make a choice and then take responsibility for that decision.”

Keep Things Fun.

Branson advises companies to do activities outside of the office. Companies need to bring a sense of play to the office. This will pay off in the long term as employees are more likely to remain loyal to the company. Since they enjoy their job, they’re also likely to perform better. If people feel trapped and stuck in their job, performance will suffer. And if that happens, company performance suffers and the company won’t live up to its potential.

What Great Leaders Do
“The best way of becoming a successful business leader is dealing with people fairly and well and I like to think that’s how we run Virgin.”

Branson also adds that a key attribute of a good leader is listening. Listen more than you talk, you’ll learn more.

On Hiring, What To Look For.

Hire people who are.
Smarter than you.
In agreement with your vision, goals, and values.
Friendly and eager to have fun.
Motivated to be successful.
Able to see their work as a mission.
Great Employees Like To Learn.
Hire people who want to learn. Branson says, “The day you stop learning is the day you stop living.” When you hire people who want to learn, you are getting a competitive edge over your competition. You’ll look forward to trying fresh approaches and ideas on how to do things differently.

Take Care Of People.
Take care of employees and let them grow in their job. Branson says.

“If your best people aren’t growing in their careers as your business gains traction and expands, they will quickly lose enthusiasm for their work. And before you know it, you’ll be dealing with unsatisfied customers as well as unsatisfied employees.”

Don’t Hire People Looking For Money.
“For more than 40 years, I have felt that one of my most important jobs is to attract and motivate great people who genuinely feel their job is more important than just money.”

To do this, people need to know the mission of the company. They also need to be fully onboard with making the company a success. This is especially true with startups.

Create A Culture Of Opportunity.
Let people run with their ideas. Let people know that they can move up within the company. Once they see this, they’ll work that much harder to master their current job so they will be considered for promotion or further development.

If employees constantly see people from the outside taking top jobs in the company, they’ll become discouraged and work will suffer. You’re also more likely to have high turnover. Why work at a place if you’ll always have the same amount of responsibility and never be promoted?

Quotes.

On Dreaming Big : “I sometimes think in life you’ve got to dream big by setting yourself seemingly impossible challenges. You then have to catch up with them. You can make what people believe is impossible possible if you set big enough targets. Flying from New York to Australia in, say, two hours. Can we do it in our lifetimes? I’m determined to try. If you don’t dream, nothing happens. And we like to dream big.”

On Delegation : “The art of delegation is absolutely key.”

On What Makes An Exceptional Company :
“An exceptional company is the one that gets all the little details right.”

On Failure : “The most important thing is not to be put off by failure.”

On Being The Best : “Not only can a small company be the best, but it has to be the best to stand a good chance of thriving in today’s competitive world. Then, once it reaches the top spot, it has to strive to do better every day, to ensure customers buy its products or services. Large scale can bring a company many advantages: a hefty marketing budget, established brand awareness in target markets and dependable distribution networks. But, luckily for the smaller players, a business’s size does not guarantee better products or great service.“

On Learning : “The best way of learning about anything is by doing it.”

On Facing The Downside : “In business, protecting against the downside is critical.”

On Starting Businesses : “I think most of the ventures I’ve started I’ve never thought, ‘I’m going to make lots of money going into this.’ I’ve started them quite often out of the frustration of finding that I couldn’t achieve something unless I started it.”

Advice For Startups : “For people in this room who want to start something, they just got to think: ‘What’s not being done well by other people? How can I create something that’s really going to make a difference in people’s lives?’ Then hopefully at the end of year you’ll have more money coming in than going out.”

On People : “If you do look for the best in people – your life is so much richer for it.”

On Playing The Game : “Don’t just play the game – change it for good.”

David Vs. Goliath : “If you’re a lot smaller than the bigger competitions, you’ve got to use every weapon you’ve got. And I suppose the fact that I am relatively well known means that I can get on the news or get on the front page of the local newspapers when we launch a new route.”

On Smiling : “If you’re looking for the next big investment for your business but don’t have much money to spend, start by looking at yourself in the mirror. A smile won’t cost you anything, and the returns to your business will start right away.”

On Customer Service : “Simplicity and good customer service will win every time.”

On Working : “If you’re spending most of your life at work, it should not be a chore, it should be fun. If you’re the switchboard operator, you should feel as appreciated as one of the directors in the company. People very rarely leave companies because they don’t feel they’re being paid well enough. I mean, some do, but it’s much more that they come up an idea that they’re not being appreciated, they’re not being listened to, and they feel, ‘I’ll go off elsewhere and do something else.'”

The lesson to learn from Branson is to find an area where customers are being underserved and then build a business from the customer point of view. Also, make a difference in people’s lives and change them for the better. Build a business where you would shop. And then, when the time comes, step down from the CEO role and learn the art of delegation. Have fun, make mistakes, and don’t take yourself too seriously.

July 28, 2020